Trade & Quality Infrastructure Division
Overview of Department:
The Trade and Quality Infrastructure (TQI) Division is the arm of Government responsible for enabling a competitive business environment through the generation of supportive and guiding policies and legislations. The TQI Division serves as the link between government and the business community, with a mandate to develop programmes and initiatives, and provide services which are geared towards adding value to the local business sector. Services provided by the Division are geared towards encouraging self-employment, income generation, import substitution, exports and foreign exchange earnings. (Micro and Small Business Act, 2013)
The TQI Division in tandem with other key organizations, have the collective responsibility of ensuring that the foundational elements necessary for constructing a robust quality infrastructure framework are in place. Developing such a framework is inclusive of standardization, metrology services, accreditation and conformity assessments, so as to ensure that the products and services provided in Montserrat meet defined requirements.
The TQI Division also has within its purview the responsibility to protect, safeguard and empower consumers within the marketplace as a step towards minimizing business-consumer conflicts, in order to create a fair trading environment.
Vision
Our vision is to increase the diversity and competitive climate of the business environment on Montserrat.
Mission
To support the growth and development of Montserrat’s business sector by mobilizing the necessary support infrastructure and programmes. We endeavor to provide training, fiscal and financial support, educational awareness and other business care services geared towards fostering wholesome economic development on Montserrat.
Department News

Made in Montserrat Initiative Launches to Boost Local Producers and Secure Year-Round Retail Presence
The Made in Montserrat Initiative, a new collaborative programme, has officially launched to enhance market access for the island’s small-scale producers. By securing dedicated shelf

GOVERNMENT OF MONTSERRAT COMPLETES FINANCIAL LITERACY WORKSHOP
The Government of Montserrat, through its Business Trade and Investment (BTI) Unit, in collaboration with the Caribbean Development Bank’s (CDB) Caribbean Technological Consultancy Services (CTCS)

Montserrat Hosts High-Level OECS Trade Discussions
Montserrat is hosting the Seventh OECS Ordinary Council of Ministers of Trade this week. The Business Trade and Investment Unit, Office of the Premier, says
Principal Trade and Quality Infrastructure Officer
Ms. Adena D Johnson
Services
- Processing of Applications for Duty Free Concessions for registered Micro and Small Businesses.
- Processing of Trade and Import/Export Licences. Please see the guidelines for the import license application process.
- Management programmes to include public education, training initiatives and access to finance for businesses.
- Idea generation and support services for businesses to include: how to start a business, preparation of business plans and assistance with financial management.
QUALITY INFRASTRUCTURE: Current services provided within this section as follows:
- Review, assessment and promotion of regional standards.
- Calibration of weights, measures and fuel tank dispensers.
- Consumer Education and Empowerment Programmes and Initiatives.
- Investigation and Complaints Resolve Services.
Main Contact Details
Trade and Quality Infrastructure Division,Office of the Premier Government of Headquarters, | Tel: 664-491-2066/2557 Email: trade@gov.ms |